Service Announcement: Transition Manager Migration

Transition Manager Migration

The Office of Information Technology (OIT) will be transferring core data from Transition Manager to ServiceNow.

The purpose of this announcement is to notify departments that data in Transition Manager will be moved into ServiceNow (also known as AlaskaNow).

Transition Manager has served as the inventory system for all State of Alaska applications, supporting systems, and devices ever since the Rapid Migration initiative. Over the past two years, Transition Manager has supported the collection and management of extensive system, server, and application metadata—encompassing more than 3,500 application environments and over 7,300 devices.

In an effort to preserve and leverage this information for future use, including system inventory, disaster recovery, and statewide IT strategic planning, OIT is in the process of transferring core data from Transition Manager and integrating with ServiceNow's architecture. We are committed to expediting the move from Transition Manger to ServiceNow, while minimizing any impact to daily operations.

The Project Team has established the following key dates:

  • Final day to update Transition Manger: December 10, 2025.
  • Migration Cutover and Go Live Date: December 2025, Final Date TBD.

We appreciate your cooperation and patience during this transition. If you have any questions or concerns, please contact Joe Butler joe.butler@alaska.gov or Eric Sutton eric.sutton@alaska.gov.


We are here to assist you. Feel free to reach out.